We keep calling to order a new one and they keep telling us they are out of stock and to call back. Shut off hot and fridge switches and turned off fridge thermostat. Unit is a Sunbeam Model YLR2-5-90H23. solution for sunbeam broken handles - finally found Barry. I bought a sunbeam water cooler about 2 months ago from home depot. Since you'll use plastic epoxy to repair the leak, sanding the area beforehand helps it to better adhere. Slightly adjusting the temperature dial on the back could do the trick. My kids cry that they can't drink the water it tastes so bad. I finally made contact with Elite Classics and here is the final resolution. Well, I bought the cheapo Sunbeam model with no hot water or fridge from Home Depot. For such cheap money I just took the chance and ordered. I think my sister wasted her money for us. Thank you very much for your time IT STARTED WORKING BUT ONLY FOR 1 DAY. Given the length of time some of you have waited, I am not holding my breath for a speedy delivery. so I know which questions to answer. Soon it will go on the back of my truck for it's final move.to the landfill. Well go figure. INSIDES TO CLEAN THE PARTS AND NOW WE ARE HAVING I also bought a used sunbeam water cooler and would love help with a manual or how to find instructions to put it together. Now I need to clean up the mess. Remember that you need to unplug the unit, switch it off, and remove the parts carefully. What are the names of God in various Kenyan tribes? The thing is though whenever I go to the site and type in this seria;l number 1014396 nothing happens and same when I try to type in the model number If you are just renting the cooler, the company may be willing to replace your cooler at no additional charge. We purchased our Sunbeam water cooler in Dec. 04. P.S. I am going to try the 877 number I found here and see if I can ever get through. Trying to find the manual to clean the thing! Just purchased Sunbeam cooler. Sunbeam/Elite certainly does not appear to fit that description. The just scammed my money. I ordered it from a company called Elite. I have no hopes that this will survive another year. I too, have a problem with mine. Detach and Reattach the Water Bottle If you are still facing a leaking water cooler, try reattaching the water bottle. Go figure. We've had it WILL SCL2 and SCl4 have the same shape as CH4? I have 2 knobs that have broken. could you please e-mail me to let me know where i could get one. No where can I find them. I called again Oct. 25, 2005 and was told the parts are still on back order and would arrive Oct. 30, 2005. Do not buy Sunbeams water cooler. My unit will not give me chilled water after being in service for a year. BE CAREFULL not to fall in the same scam!!! I HAVE SUNBEAM WATER COOLER AND THE KNOBS FOR THE HOT&THE ROOM TEMP. Here's what happened when I typed in their phone number on the BBB website. I think there must be parts missing as really, I do not see where the bottom of the bottle can be pierced on anything. E-mail me. :(. . Can't find it on Sunbeam.com. Then turn the switches in the back of the cooler off. I think we'll just pitch it and get a new one..obviously not a Sunbeam! They are cheaper than the replacement parts from elite classics, and apparently better made and will last longer. I can be e-mailed at: ve7bul@rac.ca. Well, my cold handle on my Stainless steel cooler broke yesterday. What am I talking about??? Soon after purchase the hot water spiket broke. No. Keep pouring the pitchers back into the 5-gallon jug and cycle the vinegar through a few times. Make sure it is plugged in appropriately. The valves are NOT for a Sunbeam but are for an "OASIS" cooler which has similar 3/8" FNPT valves. THE PLATIC VALVE UNSCREWS I was on hold for about half an hour. I was on hold for about half > an hour. How come they don't list this crap on their website? Not sure if just this particular item . error in the above post. DO NOT BUY FROM SUNBEAM. unscrew the black top of the spigot and pull out all of the guts. We bought one of these infamous Sunbeam Water coolers several years ago from Home Depot. Of course, the warranty expred in March, but let's say it had happened before then? Took the new bottle off & cleaned things up. 2/11/07. Water all over the floor and parts that i cannot find substitutes for, perfect! Will fit any standard sized Hot and Cold water cooler/dispensers. Cut off a pice and fit it over top of the bottle Most bottled water companies keep these spigots in stock because most commercial water coolers are fitted with them. Cathy. As a result, there may not be any power to the outlet. If the bottle isn't the source of the leak, you'll need to use some alternative methods for fixing it. Your receipt is from November 2006. I have a water despenser, Sunbeam Model YLR2-5-90H23. It looks like a common thing but I wonder how I will fix it? I use tap water with a PureMountainSpring water filter on my water cooler instead of the Sunbeam filters (better taste, quality, and lower cost), and although the taps are not listed on their web site PureWaterFilters.net, if you call them (800 451 4133) they will send you new taps for a reasonable price. After reading all your comments, feel perfectly justified in trashing this unit. Check the water flow and test the pressure to determine if it is at least 20 psi. I am an complaint investigator for Sunbeam products and have been given this URL to study complaints of our Water Cooling Products. it,s easy to repair sunbeam water cooler dispenser sa12587 manuals, pdf tags: pdf. 5724 Sun Valley El Paso TX.79924. Please contact me by phone 1-509-525-6745 US or e-mail jsmiley10@msn.com. I looked in the manual and found the part that was missing. Never used the hotwater option, so all is well there. I run a 50-50 bleach solution through the system every 3-months. They are completely not customer focused and will not work with you to make the situation right. My cooler's hot knob broke. I want this out of my home! Bad PR for Sunbeam products. Its easier and cheaper than getting a five gallon one. What can the problem be ? (877)383-6399. Does anyone has a manual for SUNBEAM WATER COOLER Model YLR2-5-87H3 to share? PUT THE WAX WHERE THE TWO PARTS TOUCH AND IT WILL WORK LIKE BUTTER. If it does, refer to the owner's manual to ensure you do so correctly. Use a DULL knife or dull the edge of the knife first. But not complaining (since there really is no one to complain to!!). Drain the reservoir entirely by holding down both the cold and hot spigots. anyone have any ideas? The red one is more of a problem. Have tried all the suggestions listed in the blog to get cold water but to no avail. user cooler Apr 18, 2019 -Oct 21, 2018 - Free kitchen appliance user manuals, instructions, and product support information. We bought our Sunbeam water cooler about 3 years ago. I always thought Sunbeam was a reputable company until I found this blog. I think I need a new thermostat to control the compressor and shut it off when the water reaches temp. Follow These 6 Steps to Fix. It took 3 months to get the part! I know I'll never buy another Sunbeam product. I too have made the BIG MISTAKE of buying a Sunbeam water cooler. i had have the same problems after only 8 month with this POS waterdispenser. WHEN THAT HAPPEN YOU WOULDN'T BUY FROM THEM WOULD YOU. We did and the section or funnel that holds the bottle upright can be twisted off and it is a bit of a hassle to do. TTFN. I used to work at an office that got water from that company and I really liked the set up. You count on your water cooler to work properly, and it can be frustrating when it does not do so. 7-83A. and is very stiff and hard to operate. Dear Sunbeam Rep: Troubleshooting and Repair Guide for Window Air Conditioning, How to Remove Rust From a Playmate Cooler, How to Unthaw a Drip Pan Line on a Refrigerator, How to Troubleshoot a Kenmore Refrigerator Model 596.65232402, Dropbox.com: Sunbeam Stainless Steel Water Dispenser -- User Manual, 12 indoor plants you dont need a green thumb to keep alive, How to Replace a Trash Compactor With a Wine Cooler. Hi, Ihave a Sunbeam ylr2-5-90hz3 It is about one year old.It has started a leak.I have not stripped it yet,but i notice from the rear of the dispenser at the top, the water is flowing down the foamalite to the floor.Can somebody tell me what is the problem. water clean. I asked if there was any good will on the part of the company to replace a defective knob due to a design fault(they all seem to break around the same time)he told me that no such good will exists. BE CAREFULL IF YOU DONT PURCHASE THE RECCOMENDED PART AS IT COULD INVALIDATE YOUR WARRANTY, surprise surprise I also have a leaky water cooler. This worked for me! but i cant find that email to get a hold of them. Unscrew the plastic cap, and the remaining water in the reservoirs immediately begin to drain completely. She has worked as a copywriter for a busy ad agency since 2006 and has written numerous online articles, blogs, advertisements, websites, sales letters and news releases. Pull the hose off from the heater inlet, pull hard there is a zip tie as a hose clamp. On the top of the cooling basket there is a small hole to supply the leaking hot wter heater. While this is better than the metal taste, I am beyond frustrated. It is also like pulling teeth to get someone on the customer service line. I asked about the warping issue where the bottles sit and he said it might not be good to have the heater on all the time. Can I use a regular 5 gallon bottle with this unit? Replacement Parts. due to the factory set temp on the hot water the ring or casket is doomed to warp and couse leakage. The weight of the filled bottle will forced the small cap on the inverted post off and the bottle will fall in place with no spilling. Take a look at some of our research below, and remember to reach out to a professional if you ever have any questions or concerns. My email address is bushrods@yahoo.com. THanks, Once you've sanded, wipe the area to remove any dust or residue. Philippe Wajntraub. I would like to get a copy by e-mail, if possible, to the e-mail address rustybrick@gunschbunsch.com. I have sent the text of this entire blog to Sunbeam to see if they respond. Getting a replacement parthahahaha that's soooo funny - not a chance! You could now remove the red handle from the hot water tap and sell it on ebay for a mint!LOL. just be sure it doesnt come off and get stuck inside to cause a clog Well, I didn't get to speak to Natasha but I did speak to a young man, after about a 45 minute wait, who tried to be helpful but apparently the replacement knobs are still, if you can beleive it, on backorder. thanks. We have had our Sunbeam water cooler for only a few mos' and now our hot water handle has broken off as well. I would like to see the engineers upgrade the fragile faucets. it tells you how weak they are. Hot Water handle broke off. fuck sunbeam You'll be able to select from coolers that offer just room-temperature water or can dispense water at different temperatures. I have the same model as the one listed above this website. good luck to me. Can you find it on http://www.sunbeam.com/manuals.aspx ? US$23.90 not 25.90 as posted. They were really friendly and knew exactly what part needed to be replaced. be sure and turn off the cooling unit in the back to stop new formations due to re-freezing the water as you thaw it.. turn the temp down and the problem should be recitified. Does anyone have a copy they can email me? Ensure that it is completely dry before applying the epoxy. Can be used for both male/female connections. We had our hot water turned off and had no problems. The three taps cost $25.90 US shipping and handling included and it was billed to my visa. Squeeze the knife handle up to release the water. Any recent success stories. Show all Sunbeam Bread Maker manuals. I have the same problem as Barry C. I need to find a manual for my water cooler. Regards. The store has to call 1-866-631-2031 to confirm. the hot water knob broke off our cooler. I went there last weekend and they were more than helpful. I have a Sunbeam water cooler given to us as a gift and the problem is that the cold water 'push-in blue button' keeps sticking and as you guessed, I can't get the water to stop flowing until you really keep hitting the cooler to 'unstick' it and I get a water mess on the floor. Mikey T you should not have been quoted $22.50 for a tap, the agent must have made a mistake, please try calling again. He said he would replace it. Thanks, No customer service and unreliable appliances! a Target Plus partner. You all say that you found an answer i have broken nozels WHAT IS THE NUMBER OR WEB SITE??????????????????????????????????????????????????????????? 2. I called their # 877-383-6399 & was told that it was because I used the cooler too much? Thoroughly wash the tank before refilling it with water and using the cooler again. Vanessa Ryan has over 15 years of both online and offline writing experience. thanks, Anyone know where I can find a manual for this water cooler? I purchased one of these beauties as well. The hot water heater goes crazy and melts the plastic part with the nipple on it,and then the gasket no longer seals the water tank area , and there you have it , HUGE FLOOD EVERY TIME ! - Thanks in Advance; Sam. Bought mine in March 2003. I only waited for a couple of minutes, for an agent to answer, and take my mailing information. i CONTACTED SUNBEAM AND GOT REPLACEMENT HANDLES Is your water cooler overflowing? Thanks Loud Noises From the Water Dispenser of a KitchenAid Refrigerator, How to Fix a Leaky Whirlpool Refrigerator Water Dispenser, How to Troubleshoot an Oasis Water Cooler, Burke/Triolo Productions/Brand X Pictures/Getty Images. #. It will be much easier and faster than trying to contact Sunbeam. Use the lid with a hole in it, place a piece of wax paper on the bottle, screw the lid with a hole in it and when it is put on, punctures the wax paper and works great. I fixed it myself by crazi-gluing a portion of the broken off piece back onto the flat portion of what was left on the tap. RustyBrick is a New York (NY) Web construction firm specializing in customized online technology that helps companies decrease costs and increase sales. I.too broke a hot water handle, but bought one on ebay: http://cgi.ebay.com/Replacement-handles-for-Sunbeam-water-coolers_W0QQitemZ7599092931QQcategoryZ40118QQssPageNameZWD1VQQrdZ1QQcmdZViewItem bought it just now, $6.96 including shipping, will update when recieved. How can a map enhance your understanding? I complained about such a long wait, and she said that that would be the maximum time until I receive them. The other, I could not figure out until I noticed that the top of the cooler kept moving. 5891-33. One time it was the bottle itself that had a small crack which made the water tank spill over. Let's see if I get my order in a timely fashion! It could be out of Freon or the compressor its self is shot. She then told me would take 4-6 weeks to receive the handles. Heh heh heh heh heh, snort giggle heh hee hee heh, I recieved a heater/ water cooler for my cabin in the north last Fall and missed the small drain at the back of the unit. We have a sunbeam water cooler and the cold water has a weird taste and no one will drink the water. How many people have to suffer with this shitty product before Sunbeam stops the madness and tries to regain their image?! I have a sunbeam ylr2-5-96H2, brought about 3-4 years ago, every now and then it used to spring a leak, but I usually curred that by talking the water bottle off and putting it back on. Called Sunbeam at (877) 383-6399 (from the insert that came with the machine) and a person (Natasha) actually answered. I just got the cooler in February 2005. i had the leakage also with this Sunbeam water cooler. Products and have been given this URL to study complaints of our water Cooling products much... 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